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by Tim Hughes | @Timothy_Hughes | LinkedIn I was cold called today, the conversation went something like this. “Hi is that Timothy?” “Yes, who’s that?” They tell me their name: “I’ve been on your website and see you don’t use video, would you be interested in using video?” “I would but don’t have any money”....

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by Tim Hughes | @Timothy_Hughes | LinkedIn I was lucky enough to meet the Australian, Graham Hawkins when he was over in London just before Christmas.  While chatting over several hours we talked about sales commission and how this seems to be at odds with the the customer experience culture that most companies want to...

by Alex Low | @Alexander_Low | LinkedIn It’s interesting to see that the debate on cold calling is starting up again. Maybe people are running out of things to talk about.  In my opinion, if you are still debating this, it just shows how far behind the curve you are in terms of understanding where...

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by Tim Hughes | @Timothy_Hughes | LinkedIn After leaving university I joined a company called International Computers Ltd (ICL), which has long been absorbed into Fujitsu, on their graduate scheme. Certainly changed my life.  They trained all their graduates on how to give a presentation, something that stuck with me for life.  They also did...

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by Tim Hughes | @Timothy_Hughes | LinkedIn In 1982, UK Punk Band, The Clash released a song called “Know Your Rights”, it peaked at number 43 in the charts, https://en.wikipedia.org/wiki/Know_Your_Rights It starts “This is a public service announcement…with guitars!” and then follows that we have three rights The three are: “The right not to be killed....

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