by Tim Hughes | @Timothy_Hughes | LinkedIn Today I saw an advert for somebody that had created a on-line Social Selling course. And of course, if you get-in early you will get bonus material! It’s cheap, it looks like there is a load of material, what is there to lose? Well your money for a...
by Tim Hughes | @Timothy_Hughes | LinkedIn In the “old days”, what I mean is in a pre-internet/social media/mobile world, sales was “easy” you pretty much only sold to one person. Often it was IT that made the decision. They, after all, had to implement the system you were selling and they would have a...
by Adam Gray | @AGSocialMedia | LinkedIn Sitting in a coffee shop in San Francisco reflecting on how I have built a global network through being social. I have been to San Francisco once before. About 5 years ago when I was working at Oracle I flew out with my boss for the annual kick-off...
by Tim Hughes | @Timothy_Hughes | LinkedIn I’m sitting in the London ExCel centre, which if you didn’t know is the biggest exhibition space in London, and I’m thinking; really? Yes, today is the annual get together of Sales, Marketing and Call Centre folks. The ExCel centre is one of this “modular” exhibition spaces that...
by Adam Gray | @AGSocialMedia | LinkedIn So here we are…in California. Tim and I have come here to meet interesting people as this is so often how things get started. You have conversations…you develop relationships…then you do business. We’ve had a good week meeting-up with people who we’ve known from work we’ve done over...
by Tim Hughes | @Timothy_Hughes | LinkedIn I’m currently attending the B2B Marketing Expo at the ExCel centre in London it’s a quaint reminder of how we conducted business in the past. Before the internet, it does seem that maybe there wasn’t ever a time before the internet, but there was. Us sellers were in...
by Tim Hughes | @Timothy_Hughes | LinkedIn This week I attended an exhibition in London for sales and marketing and it was like going back in time. People using sales and marketing techniques from the 1990s. I wondered, in what is nearly the second decade of the 21st century are we really marketing as we...
by Adam Gray | @AGSocialMedia | LinkedIn Recently Tim and I were flying to San Francisco for a series of meetings and we were discussing the concept of organisations taking surveys and clicking the “we are a digital organisation” box. They are not. Nothing like digital. Our friend Graham Hawkins often shares posts where he...
by Tim Hughes | @Timothy_Hughes | LinkedIn The other week I attended an exhibition at the ExCel centre in London, I was interested in how this would play out. When I started in sales some 25 years ago, I could see the need for exhibitions. After all, this was pre-internet, where else was a person...
by Adam Gray | @AGSocialMedia | LinkedIn After a recent exchange on LinkedIn I feel moved to write about CX…Customer eXperience. I have worked for several companies that have talked about CX as if it were a magic elixir that would solve falling sales, high customer churn rate and low customer satisfaction. Well it won’t…or...
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